Tima version: 2022-3
LHS version: 5.0
DeltaTima version:
GeometryServer version:
FMS type:
Client:
Diagnosis and Solution: This behavior occurs when real time connector is running but when checking the data in TIMA Server, the data seems to not be correct. Currently, there are two known posibilities that cause this behavior. Firstly, you should check if NATS is receiving the data correctly using nats-sub.exe and executing the following command to listen data on streaming (look for secret, url and topic on nats configuration in lhs\etc\lhs-rtrc.yml):
nats-sub.exe -s secret@url -t topic
- If NATS is receiving the data, the problem is likely with the backend. Ask the IT Operations Team about the TIMA Server (Jarvis Server) version installed in the involved environment. It is required to be a version compatible with the installed LHS version.
- If NATS is not receiving the data (returns empty value), you should check real time configuration on lhs\etc\lhs-rtrc.yml. It is important to check that NATS configuration is OK.
NOTE: The following image was modified to use as an example!:
If configuration is OK, you should check ETA configuration in the same file. By activating ETA as following, the problem could be solved. It is an unexpected behavior, so it is expected to be solved for next LHS releases.